Terms & Conditions

Terms and Conditions

Welcome to Dote's e-commerce platform. By accessing our website and utilizing our services, you agree to be bound by the following terms and conditions. Please read them carefully.

Acceptance of Terms

Your access to and use of Dote's services are conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

Payment Methods

Dote accepts the following payment methods: cash on delivery and debit/credit cards (coming soon). Bank transfers are also accepted to the provided account details. Additional payment options may be introduced and will be updated here accordingly.

Order Confirmation and Cancellation

Upon placing an order, you will receive an automatic confirmation email. Please contact dotecustomer@gmail.com if you do not receive this email within 24 hours. Orders may be canceled by Dote due to stock issues or at the explicit request of the customer. For any alterations to your order, please contact us before your order is shipped.

Delivery and Shipping

We aim to process and dispatch orders within 1-2 business days. Delivery times vary based on location. You can track your order with the provided tracking number. Dote is not responsible for delays caused by the shipping carrier but will assist in resolving any delivery issues.

Returns, Exchanges, and Refunds

Products may be returned or exchanged within 7 days of purchase if they are in their original condition. Sale items are not eligible for exchange. A "No Refund" policy applies, with exceptions for out-of-stock or faulty products. Refunds, when applicable, will be issued to the original payment method or in shape of store credits.

Privacy and Data Protection

Dote is committed to protecting your privacy. We collect personal and usage data as described in our Privacy Policy to fulfill orders and enhance user experience. We do not sell or trade your information to third parties without consent.

Intellectual Property Rights

The content on Dote's website, including text, graphics, images, and logos, is the property of Dote or its content suppliers and protected by copyright and other intellectual property laws.

Limitation of Liability

Dote will not be liable for any direct, indirect, incidental, punitive, or consequential damages that result from the use of, or the inability to use, our services or the performance of the products purchased through the site.

Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.

Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms.

Contact Us

For any questions or concerns regarding these Terms and Conditions or our services, please contact us via email at dotecustomer@gmail.com or WhatsApp at +92 326 6118936.

By accessing or using Dote's services, you signify your acceptance of these Terms and Conditions.